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Sticky:New EVE Launcher available for Singularity

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Author	Thread Statistics \| Show CCP posts - 73 post(s)

CCP Atropos C C P C C P Alliance 212	Posted - 2013.04.30 17:01:00 - [1] - Quote What is the application title in the titlebar? Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 212	Posted - 2013.04.30 17:33:00 - [2] - Quote bassie12bf1 wrote: CCP Atropos wrote: What is the application title in the titlebar? The eve client is simply "EVE" "EVE Online Launcher v1.32" for the launcher The new EVE Launcher requires you to install it, and is thus an opt-in test. Since you didn't do this, the EVE Launcher you're running is the current, live, EVE Launcher which is in use on TQ. This is why the play button does nothing; that version of the Launcher, doesn't know how to interface with the backend to process the login notifications. If you run the linked installer in the first post, you will find it does log you in. Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 212	Posted - 2013.04.30 17:49:00 - [3] - Quote bassie12bf1 wrote: CCP Atropos wrote: bassie12bf1 wrote: CCP Atropos wrote: What is the application title in the titlebar? The eve client is simply "EVE" "EVE Online Launcher v1.32" for the launcher The new EVE Launcher requires you to install it, and is thus an opt-in test. Since you didn't do this, the EVE Launcher you're running is the current, live, EVE Launcher which is in use on TQ. This is why the play button does nothing; that version of the Launcher, doesn't know how to interface with the backend to process the login notifications. If you run the linked installer in the first post, you will find it does log you in. The play button i press is after i log into the launcher. Did you run the installer for the new Launcher? Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 212	Posted - 2013.05.06 13:02:00 - [4] - Quote Lodochkin wrote: New launcher is terrible. With n - times typing your long pass. Stage to play eve online now(on singularity server) 1. I need start launcher. 2. Input login,pass. Okay. then 3. Waiting while client running. 4. Input login,pass second time. 5. Select Char 6. Play. Not really fast. And also, I can't launch another client. If I want to loggin mine alt - I need logout from my account in laucher, then input login and pass again. So button "PLAY" doesn't works. Why are you inputting your login twice? What Launcher version are you running? Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 212	Posted - 2013.05.06 14:53:00 - [5] - Quote Lodochkin wrote: Eve launcher v1.32 Ah, there's the problem then. Version 1.32 is the current EVE Launcher. The new one we're testing requires you to install it (please read the first post in this thread, detailing this). As such, you're logging into the new landing page, and expecting the old EVE Launcher to magically know what to do with the credentials. This doesn't work, which is why you're having to do it twice. Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 223	Posted - 2013.05.09 17:57:00 - [6] - Quote Mavis Tikalie wrote: I've been using it for a day or so and from what I can tell the One Log in thing doesn't work. Besides that the UI is kinda bugged. The ratio for the bottom and top bar are different then the middles which contains the news and One Log in thing (What the hell do I call this thing.) This makes the top and bottom bars extend farther then the middle section and nearly cuts off the Eve Retribution logo. You can't even see the "Online" words under the Eve. 1920x1080 Monitor Windows Vista 64 If the Launcher you're running says 1.32 in the title bar, you're not using the new EVE Launcher, and explains why a) it's not looking correct and b) why the single sign on process isn't letting you play. Please read the first post in this thread for further instructions Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 223	Posted - 2013.05.09 19:08:00 - [7] - Quote mama guru wrote: Launcher crashes on execution, no play button and it connects to TQ, tried the old shortcut trick but it won't work. No logs or anything either. Can you give some details on your setup (OS, install path, etc). If it crashes on execution how is it you know there's no play button and that it's connecting to TQ? What is the old shortcut trick you refer to? Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 224	Posted - 2013.05.10 10:28:00 - [8] - Quote mama guru wrote: CCP Atropos wrote: mama guru wrote: Launcher crashes on execution, no play button and it connects to TQ, tried the old shortcut trick but it won't work. No logs or anything either. Can you give some details on your setup (OS, install path, etc). If it crashes on execution how is it you know there's no play button and that it's connecting to TQ? What is the old shortcut trick you refer to? Time of this report: 5/9/2013, 23:14:16 Machine name: ------------ Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334) Language: Swedish (Regional Setting: Swedish) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: BIOS Date: 07/13/12 16:19:10 Ver: 04.06.05 Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz Memory: 8192MB RAM Available OS Memory: 8154MB RAM Page File: 4293MB used, 4258MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 32bit Unicode Installed sisi on E:\ drive, eve is on C which is an SSD. I should clarify that the launcher works, i see it connecting to TQ but with no play button, so i try to close it down and it freezes up and I have to terminate the process. Could you take a screenshot so that I can understand what it is you're seeing? Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 224	Posted - 2013.05.12 20:33:00 - [9] - Quote Mangala Solaris wrote: Do like the launcher, however signing in twice - once via the launcher and then again at the client is not optimal. As you asked for: Windows 7 C:\Program Files (x86)\CCP\SISITest\ I upgraded my launcher/sisi install after the changes earlier in the week and tbh I couldnt tell you which version I was running. (I last used SISI in Mid April) Debug log is empty. This is the launcher.2013.05.12.log And the other one needed in Appdata didnt generate as far as I can see. The reason you had to enter your credentials twice is that you weren't actually using the new Launcher. If you re-read the first post, it contains a link to an installer to install the new version. The version you were using was the currently live version, v.1.32, but showing the new landing page; this is why the landing page extends beyond the boundaries of the rest of the Launcher window. Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 224	Posted - 2013.05.16 22:16:00 - [10] - Quote I would really rather not. Product Owner, EVE Launcher \| Team Special Circumstances



CCP Atropos C C P C C P Alliance 224	Posted - 2013.05.17 16:22:00 - [11] - Quote For those in the Linux community, you might find some helpful information here. The Hawken beta launcher appears to have a similar problem as the EVE Launcher (when run under Wine). Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 225	Posted - 2013.05.18 00:32:00 - [12] - Quote Neuntausend wrote: Thanks for the lead. Does the launcher use the awesomium.dll by any chance? Could it have something to do with it? You should see all the dlls in the application itself. It uses Chromium Embedded to render the browser. Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 233	Posted - 2013.05.19 16:23:00 - [13] - Quote Ruze wrote: FNPL Licensing service or some such. When I run one instance of the launcher and close it down, I cannot start up a new instance until I manually close each 'launcher.exe' file and that service. After manually closing them down, the launcher will start. I've no idea what the FNPL Licensing service you're referring to is. It's nothing to do with the EVE Launcher. Also, It would be good if you could provide us with the logs from the Launcher; the key to why one of the processes is hanging might be found in them, allowing us to work on a fix. Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 233	Posted - 2013.05.19 21:43:00 - [14] - Quote Google says it's related to some Adobe software: https://www.google.is/search?q=fnplicensingservice.exe Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 298	Posted - 2013.05.27 22:05:00 - [15] - Quote New build pushed to Singularity containing fixes for the focus at startup of the Launcher, as well as shutdown fixes for Windows XP, 2000 and Server 2003 as well as some changes to the handling of a cancel request (stopping the update whilst it's downloading). Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 300	Posted - 2013.05.28 13:46:00 - [16] - Quote Esrevid Nekkeg wrote: CCP Atropos wrote: New build pushed to Singularity containing fixes for the focus at startup of the Launcher, as well as shutdown fixes for Windows XP, 2000 and Server 2003 as well as some changes to the handling of a cancel request (stopping the update whilst it's downloading). Started the Singularity Launcher, let it update. Tried to log in but the play button stays greyed out, waited for a few minutes only to see it shutting down not to re-appear. Looked in the the task manager and found the (now familiar) two 'ghost' launcher.exe processes still in memory. Apparently the XP fix didn't work wich is also an explanation why the launcher never restarts properly: when launcher.exe is in memory a new launcher can be started but will not show or do anything. After killing the launcher.exe processes and rebooting I tried it again, this time without logging in. But to the same effect: after a few minutes the launcher disappears, leaving the two 'ghost' launcher.exe processes in memory. Win XP Pro SP3 The last lines of launcher.2013.05.28 text file found in cache - root - selfupdate - INFO - Installing version 2.1.543461 - root - selfupdate - INFO - Uninstalling version 2.1.537789-beta.3 - root - controller - INFO - Restarting launcher, runnning D:\Games\EVESIS~1\launcher\appdata\EVE_Online_Launcher-2.1.537789-beta.3.win32\..\..\launcher.exe - root - controller - INFO - Executable type: 2013-05-28 14:09:37,796 - root - controllerfunctions - INFO - Exiting launcher - root - controllerfunctions - INFO - disable - root - controllerfunctions - INFO - done exiting - ch_status - log - CH_LOG - Launcher run successful - root - controller - INFO - running cleanup: False - root - log - INFO - Shutting down launcher I left the date and time stamps out as the forum doesn't except them...:( Ok, this shows it shutting down to install the version with the fix. To elaborate 2.1.543461 contains the XP shutdown fix, so any builds prior to that will obviously not terminate correctly. After the log you posted above, when you started it, what happens? Does it terminate correctly? What version is reported in the titlebar? Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 303	Posted - 2013.05.29 00:18:00 - [17] - Quote Geralt Rittersporn wrote: During the masstest I had a crash to dektop. I tried to restart and get a error message and offline screen. Needed to reboot the system. 18:52:26: Ignoring attempt to set chromaticity value 18:52:26: Ignoring attempt to set negative chromaticity value Logs in bug report no. 159612 Replied to your bug report Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 306	Posted - 2013.05.30 23:05:00 - [18] - Quote Download and install the latest EVE Launcher build from here http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVEOnlineLauncher_2_1_546197.exe Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 379	Posted - 2013.07.08 13:34:00 - [19] - Quote Latest beta launcher is: http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVEOnlineLauncher_2_1_566654.exe Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 382	Posted - 2013.08.26 10:54:00 - [20] - Quote Check the shortcuts you used to start the application. When you copy shortcuts in Windows they keep the original directories, so if you copy EVE you can often find the shortcuts actually point back to the original directories. Product Owner, EVE Launcher \| Team Special Circumstances



CCP Atropos C C P C C P Alliance 384	Posted - 2013.10.16 12:51:00 - [21] - Quote If you can provide log files, we might be able to help you further. Without them it's very hard to determine what's happening. Product Owner, EVE Launcher \| Team Special Circumstances


CCP Atropos C C P C C P Alliance 384	Posted - 2013.11.04 22:53:00 - [22] - Quote Moving the discussion to a newer thread: https://forums.eveonline.com/default.aspx?g=posts&m=3828573#post3828573

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